General support
Safety concerns
Use the in-app report tools for posts, comments, messages, profiles, and events. For urgent platform safety issues, contact safety@theplainapp.com. If someone is in immediate danger, contact local emergency services.
Account access
Plain signs you in with a one-time code sent to your email. Check spam or junk mail, confirm the address, and request a new code if the first expires.
Your account data
Open Profile → Settings → Account and data to export your information or permanently delete your account.
Response times
We aim to acknowledge ordinary support requests within two business days. Safety reports are prioritized according to potential harm.